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Out of the Crisis
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"Out of the Crisis" Quotes

A comprehensive guide on improving business and organizational management by addressing the underlying causes of inefficiency and poor quality.

Quotes

In God we trust. All others must bring data.

W. Edwards Deming

datatrust

Every system is perfectly designed to get the results it gets.

W. Edwards Deming

systemresults

You can't inspect quality into a product.

W. Edwards Deming

quality

Learning is not compulsory. Neither is survival.

W. Edwards Deming

learningsurvival

Management's job is not to control people, but to control the process.

W. Edwards Deming

managementprocess

The most important things cannot be measured.

W. Edwards Deming

measureimportance

If you do not know how to ask the right question, you discover nothing.

W. Edwards Deming

questionknowledge

The prevailing style of management must undergo transformation. A system cannot understand itself.

W. Edwards Deming

managementtransformation

Innovation comes from the producer - not from the customer.

W. Edwards Deming

innovationproducer

It is not enough to just do your best or work hard. You must know what to work on.

W. Edwards Deming

bestknowledge